| A: | Yes, we occasionally clean selected specialty rugs on-location, under special circumstances. These special circumstances may include an unusually large-size rug, furnishings that are difficult, or impractical, to move and premises that make it extremely difficult to remove the rug for a more thorough in-plant cleaning.
We advise that hand-made rugs, especially those with a cotton foundation, be removed to receive a thorough and safe in-plant cleaning. On-location cleaning, with its prolonged drying time, may result in color-run and permanent damage to the cotton foundation yarns of the rug (not to mention risk of damage to the finished floor underneath).
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