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Frequently Asked Questions
| Q: | What should I do if I spill something on my carpet? |
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| A: | Act quickly! Most carpet available today has been treated with a stain-resist treatment, so many spills can be removed if immediate action is taken.
The longer the delay, the higher the probability of a spill becoming a permanent stain. Remember, staining is influenced by many factors, and no carpet is completely stain-proof.
Blot liquids with a dry, white, absorbent cloth or paper towels (no printing). Do not scrub the area. Scrubbing can cause pile distortion in the affected areas. Continue to use a dry cloth or paper towels until the area is completely dry. For semi-solids, gently scrape up with a rounded spoon. Solids should be broken up and vacuumed until completely removed from the carpet.
If the spot can be identified, locate the substance in our "Carpet Spot Removal Guide" and follow the directions carefully
Click Here for our Spotting Guide
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