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Frequently Asked Questions
| Q: | Why should I select D. A. Burns? |
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| A: | Since 1935, residential and business clients have trusted D. A. Burns & Sons with the care and cleaning of their valued furnishings. We carefully handle your carpet, Oriental and specialty rugs and upholstered furniture as if they were our own. We take great pride in the quality of our service and the experienced professionals who perform them.
D. A. Burns & Sons is recognized as a leader in our industry and is highly recommended by design professionals who rely on our expertise for the cleaning of care-sensitive textile furnishings and our carpet craftsmanship in the fabrication of custom designs, edge treatments and rug repair. Our cleaning plant and carpet workroom resources and capabilities are unmatched in our service area.
We are pleased that most of our work comes through repeat business and referrals from decades of satisfied customers. They value our experienced service team, convenient scheduling, friendly service and kept promises. We keep our promises, with no surprises!
When selecting a professional service firm, consider the following factors:
- Years of experience.
- Continued education, training and certification of the technicians performing the service.
- Scope, or diversification of their services.
- Ability to respond to your questions and concerns and stand behind their work.
- Willingness to provide you with a free, written service proposal.
- References from satisfied clients.
- Involvement in their industry and community.
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